FAQ

What is a retail medical clinic?

A retail medical clinic is staffed by advanced practice registered nurses (APRNs) and located inside a retail store or near a retail shopping center for your convenience. These clinics provide basic, affordable health care.
      

What is an advanced practice registered nurse?

According to the American College of Nurse Practitioners, an advanced practice registered nurse (APRN) is a highly trained registered nurse with advanced academic and clinical experience in his or her specialty, such as Family Medicine. Most APRNs have a master's degree in nursing and further medical educational credentials. APRNs are licensed and regulated by the State Board of Nursing and authorized to diagnose and treat common illnesses in collaboration with a physician. ExpressHealth APRNs also are licensed to order prescriptions.

Who can be treated at ExpressHealth?

We treat adults and children age three and up.

What are examples of the conditions treated at ExpressHealth?

ExpressHealth treats most common illnesses such as infections, bronchitis, flu, skin conditions and strep throat. View our full list of services.

Can I purchase my prescription medicine at ExpressHealth?

Yes. As a convenience to our patients, we can dispense prepackaged generic medications for the conditions we treat. We will not prescribe or dispense narcotics, nor will we have them on our premises at any time.

What medical tests are performed at ExpressHealth?

Patients can receive most common blood tests, such as screenings for high cholesterol, diabetes, heart disease, liver and kidney function, allergies and prostate-specific antigen (PSA).

What is the Medical Director's role at ExpressHealth?

Our Medical Directors, who are local primary care physicians, collaborate with our advanced practice registered nurses, ensuring that you receive high-quality, professional care.

What are the operating hours of ExpressHealth?

Our hours of operation vary from clinic to clinic and change seasonally. For hours of operation for a specific location please visit clinic locations.

What other preventive services are offered?

ExpressHealth provides health screenings, vaccinations, and physical examinations.

Do I need an appointment?

No. Patients are seen on a first come, first served basis.

How long will my visit take?

ExpressHealth will get you in and out as quickly as possible.

How are my health records maintained and can they be sent to my primary care physician?

Using the latest technology, ExpressHealth maintains your complete health record with Electronic Health Record (EHR software). This allows us, with your written permission, to transfer your record electronically to a physician of your choice.

What if my medical condition is outside the ExpressHealth scope of services?

We will refer you to an appropriate provider. If you do not have a regular physician, we can provide you with a referral.

How much does ExpressHealth charge for its services?

This is the best news. Our services are categorized as Level I, II, III and IV. Level I services are $49, Level II $59, Level III $69 and Level IV $95. Vaccinations range from $30 to $110. Patients receive a price list before treatment is provided.

Does ExpressHealth accept insurance?

To provide all of our patients with affordable health care, we do not accept insurance. We will provide you with a properly formatted receipt that you can submit for reimbursement from your insurance carrier.

What payment methods are accepted at ExpressHealth?

We accept cash, check (with electronic transfer), MasterCard and Visa.

How do prices at ExpressHealth compare to other health care options?

In all cases, ExpressHealth prices are substantially lower than other options. For example, below is a comparison of treatment for a sore throat published in the AARP Bulletin April 2007, Vol.48 No.4.

Healthcare OptionCost
Retail clinic$59**
Emergency room$328*
Urgent care center$130*
Primary care$100-$132*

*Sources: 2005 Healthpartners MN cost study and Mercer B&D Study 2005.
**Reflects $49 office visit and $10 rapid strep throat test.

Does ExpressHealth offer services outside its clinic?

Yes, we have job site services at slightly higher prices than in our clinic. For pricing, view our services. You must preregister for these services by completing a preregistration form or call us.

Are retail medical clinics under state regulations?

Yes. The Georgia State Board of Medicine must approve the protocol agreement between the collaborating physician and the advanced nurse practitioner. Through the protocol agreement, these boards approve the scope of services offered in Georgia and South Carolina.